Detroit Metro Area Customer Operations Full Time Employee

Field Application Engineer

At Rapid Robotics, we are passionate about building accessible and affordable robotic automation solutions that address the manufacturing labor crisis. Our mission is to provide manufacturers with a robotic solution that can be deployed against simple tasks in hours rather than weeks and at a fraction of the cost of other automation solutions that require extensive manual programming. Our solution is driven by the belief that every innovation should be purposeful and that the simplest solution is usually the best one. Guided by these principles, we create turnkey robotic work cells to solve our customers’ operational challenges.

At Rapid, everyone has a seat at our table, and we encourage collaboration and sharing ideas. We value mutual respect, innovate with purpose, and, most importantly, put our customers first. These values have helped us build toward becoming the biggest provider of robotics automation solutions. 
Founded in 2019, we are a Series B company that has raised $54M in funding. Our headquarters is in San Francisco, California, with an additional office in Novi, Michigan.

Perks of Working At Rapid Robotics

We are proud to offer a comprehensive total rewards package, competitive base salary, ownership in the company, 401k, and health (medical, dental, and vision insurance). Our benefits also provide access to mental healthcare programs and virtual health services. 

We offer a flexible work environment and value work-life balance - so our team can focus on what matters most. We have a flexible time-off policy - with one requirement - take time off to rest and recharge! Our company is closed for "Rapid Winter Break," between Christmas and the new year. 

We have also created programs to encourage our team to connect and build relationships - "coffee buddies" and employee-led groups (virtual and in-person) like our beloved #furbots Slack channel and Women at Rapid.

About the Role

We’re hiring a Field Application Engineer to join our Customer Operations team. In this role, you will design, develop, debug, and deliver electrical controls, hardware, and software on our robotic automation solution. 

This hybrid role is located in the Detroit Metropolitan Area with a non-travel time split between the Novi office and home office. Otherwise, 30% of travel is required to support field installations.

How You’ll Make An Impact

  • Perform on-site deployment operations and serve as an on-site Rapid Robotics presence from deployment until the system is operating in production.

  • Perform on-site hardware, software, and networking set-up of Robotic solutions.

  • Serve as an on-site problem solver and coordinate the deployment of solutions while working closely with the project manager.

  • Independently design and implement control programs specific to customer and project requirements involving PLCs, Robotics, HMI, and computers, separately or in combination.

  • Write controls specifications defining the functional scope of controls and I/O requirements.

  • Ability to read, write, and interpret electrical diagrams, schematics, and blueprints.

  • Ability to change Programmable Logic Controllers (PLC) using advanced ladder logic, read/write wiring diagrams, schematics, and blueprints. 

  • Support field installation, startup, and debugging of systems.

  • Provide customer training sessions and develop operator manuals.

  • Work collaboratively with mechanical engineers to design, and adapt grippers and fixtures for the automation solution.


  • 3+ years of hands-on experience in manufacturing or industrial automation

  • 3+ years of hands-on experience working with industrial and collaborative robot systems (FANUC, Universal Robots, Yaskawa, ABB, or equivalent brands)

  • PLC programming (Allen-Bradley (AB), Siemens, or equivalent brands): 3 years (Preferred)

  • Electrical design experience (AutoCAD or ePlan) 2 years (Preferred)

  • Strong ability to solve technical problems independently.

  • Ability to support manufacturing hours when required and support customer deployments

  • Experience interfacing directly with customers.

We’re Excited if You Have

  • Experience programming and using industrial robots

  • Experience in mechanical design and SolidWorks

  • Experience with the manufacturing process and fixture design

  • Basic programming languages such as Python, Java, C, C++, HTML, ROS

  • Able to thrive in a fast-paced environment with tight timelines and high-energy culture

  • Critical thinking and problem-solving skills.

The base salary range for this role is currently $65,000 - $220,000 annually. The base salary range includes all experience levels and does not include commissions, bonuses, or any applicable equity that may be included in the total compensation package.

Our Team is What Makes Us Special

We are proudly committed to cultivating a culture of diversity, inclusion, and connectedness that celebrates our differences in identity, experience, and point of view. We strive to create a workplace that reflects the communities we serve and empowers everyone to bring their whole, authentic selves to work. 

Rapid Robotics is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, sex, age, educational background, national origin, citizenship, marital status, religion, sexual orientation, gender identity, and/or expression, lifestyle, veteran status, disability or any other federal, state or local protected class. 

Rapid Robotics requires full COVID vaccination for employment in accordance with our Company's Vaccination Policy.

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