Detroit Metropolitan Area Customer Operations Full-time

At Rapid Robotics, we are passionate about building accessible and affordable robotic automation solutions that address the manufacturing labor crisis. Our mission is to provide manufacturers with a robotic solution that can be deployed against simple tasks in hours rather than weeks and at a fraction of the cost of other automation solutions that require extensive manual programming. Our solution is driven by the belief that every innovation should be purposeful and that the simplest solution is usually the best one. Guided by these principles, we create turnkey robotic work cells to solve our customers’ operational challenges.

At Rapid, everyone has a seat at our table, and we encourage collaboration and sharing ideas. We value mutual respect, innovate with purpose, and, most importantly, put our customers first. These values have helped us build toward becoming the biggest provider of robotics automation solutions. 
Founded in 2019, we are a Series B company that has raised $54M in funding. Our headquarters is in San Francisco, California, with an additional office in Novi, Michigan.

About the Role

We're hiring a Technician to join our Customer Operations team. In this role, you will be responsible for assembling electrical systems and the wiring of control and safety devices for robotic manufacturing cells.

In this role, you will work closely with field application engineers, mechanical engineers, and the customer support team to ensure a smooth customer deployment process.

How You’ll Make an Impact

  • Assemble electrical panel per the schematics created by the application engineer.

  • Complete wiring of robotic cell sensors, pneumatics, and safety devices.

  • Wire safety circuit including door interlocks, e-stops, and safety relays

  • Ensure proper function of all electrical, control, and safety system components including electrical panel components, pneumatic solenoids, PLC and robot I/O, sensors, etc.

  • Properly label all wired connections and components within the electrical panel.

  • Perform routine machine maintenance, robot setup and configuration, and equipment calibration.

  • Help oversee the workshop's day-to-day operations, including shipping and receiving, continuous improvement, and organization.

  • Perform additional duties, including mechanical work in shop, as required


  • High School diploma or equivalent.

  • 2+ years of experience as a hands‐on Technician working on automation and/or electromechanical systems.

  • Experience with manufacturing automation.

  • Working knowledge of UL508a for construction of industrial control panels.

  • Familiar with NEC codes applying to industrial equipment.

  • Ability to read and understand electrical schematics.

  • Proficiency working on low voltage (5-28VDC) systems.

  • Proficient with digital multimeters, amp meters, calipers, micrometers, and other testing and measuring equipment.

  • Working knowledge of different industrial control components including terminal blocks, relays, fuses, power supplies, buttons, switches, disconnects, 12-24AWG wire, safety relays, etc.

  • Working knowledge of different instrumentation devices and sensors including photoelectric, induction, air pressure, capacitive, etc.

  • May occasionally perform duties in a standing, kneeling or squatting position.

  • Proficiency in working concurrently in a collaborative, multi-disciplinary team.

  • Willingness to learn and develop new skills as required.

  • Attention to detail.

  • Ability to lift 70lbs.

We’re Excited if You Have

  • Experience with 6-axis robotic arms

  • Have previous working experience as a control panel builder

  • Have an associates degree in a technical field

  • Proficiency working on 480 V three-phase power high voltage systems.


The base salary range for this role is currently $65,000 - $220,000 annually. The base salary range includes all experience levels and does not include commissions, bonuses, or any applicable equity that may be included in the total compensation package.

Our Team is What Makes Us Special

We are proudly committed to cultivating a culture of diversity, inclusion, and connectedness that celebrates our differences in identity, experience, and point of view. We strive to create a workplace that reflects the communities we serve and empowers everyone to bring their whole, authentic selves to work. 

Rapid Robotics is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, sex, age, educational background, national origin, citizenship, marital status, religion, sexual orientation, gender identity, and/or expression, lifestyle, veteran status, disability or any other federal, state or local protected class. 

Rapid Robotics requires full COVID vaccination for employment in accordance with our Company's Vaccination Policy.

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